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Discounted Utility Services | Family Electric Rate Assistance (FERA) - PG&E

***Phone and Internet Only***, San Francisco, CA 94105

Eligibility

Must meet FERA income guidelines, live in the home, PG&E bill must be in applicant's name.

Required documents

None for applications process, may be randomly selected to provide income proof at a different date.

Hours

24 hours daily
800-743-5000

Voice - Main Number

https://www.pge.com/en/account/billing-and-assistance/financial-assistance/family-electric-rate-assistance-program-fera.html

Languages

English, Spanish, Mandarin, and Vietnamese.

Application process

Call or visit website to apply and to check income guidelines.

Fees

None

Service area

Northern California Counties

Description

Provides a rate reduction program for single residential family households of 3 or more and mobile home parks, apartments, marinas with a meter for each unit and 3 or more residents. Program is designed for people who exceed the income threshold for the CARE discount program. See website or call for eligibility requirements.

Providing organization

Pacific Gas and Electric Company PG E

Provides gas and electric utilities to the Bay Area and utility payment assistance to seniors, low income or disabled customers.

Discounted Utility Services | Family Electric Rate Assistance (FERA) - PG&E