Medical Information Services | Access Line (Mental Health) - CC Health
***CONFIDENTIAL***, Martinez, CA 94553
Eligibility
Contra Costa County resident
Required documents
None
Hours
Live Clinician: Monday-Friday, 8am - 5pm
after hour calls rolls over to after-hours contractor, OPTUM.
To access this service, contact:
Administration
888-678-7277
Voice·
Main Number
Languages
English and Spanish; language line available for all other languages.
Application process
Call for referral
Fees
Uninsured and MediCal-eligible
Service area
Contra Costa County
Serves as the gateway to Contra Costa County's Behavioral Health system of care, a community resource line that serves as the main point of entry into the county's mental health clinics, Network Provider services, and substance use disorder treatment programs. Is the Mental Health Plan Authorization Line for Contra Costa County MediCal beneficiaries seeking and needing connection to Specialty Mental Health services, via outpatient programs that include Network Providers, Community Based Organizations, and Mental Health Clinics. Provides a centralized screening and referral point for linkage to Contra Costa's Alcohol and Other Drug System of Care, including Perinatal, Outpatient, Residential, Medication Assisted Treatment, and Withdrawal Management Services.
Last Assured
01/09/2025
What's Here
Providing organization
Contra Costa Health
Administrative office for the County's Health Services, the county health department, including Alcohol and Other Drugs, Contra Costa Health Plan, Contra Costa Regional Medical Center and Health Centers, Emergency Medical Services, Environmental Health, Hazardous Materials, Mental Health, Public Health and several advisory boards and commissions.