Medicare Information/Counseling | HICAP - Health Insurance Counseling & Advocacy Program - CCC EHSD
400 Ellinwood Drive, Pleasant Hill, CA 94523
Eligibility
Medicare eligible individuals age 65+ or younger adults with disabilities.
Required documents
Social Security number
Hours
Monday-Friday, 9am - 4pm
To access this service, contact:
Susan Jamerson (HICAP Manager)
800-434-0222
Voice·
Toll-Free
925-288-0414
Fax·
Fax
925-655-1399
Voice·
TTY/TDD
925-655-1393
Voice·
Main Number
Websitehttps://www.cchicap.org
Languages
English, other languages accommodated through interpretation services.
Application process
Call and leave name, telephone number, and residence zip code on a voice message. Call will be returned by next available volunteer counselor.
Fees
None
Service area
Contra Costa County
HICAP Volunteer Counselors provide free, confidential, counseling service to directly assist eligible individuals better understand their Medicare benefits and services. Medicare benefits including Prescription Drug Plan Coverage, low income plans, Medicare Advantage Plans, Medicare Supplemental options, Medicare Savings Programs Medicare and Medi-Cal (dually eligible) benefits, and long-term care insurance. HICAP provides information on long-term care planning and issues concerning long-term care. HICAP can also assist with referring Medicare matters involving Medicare appeals or insurance that require legal support.
Last Assured
07/15/2022
What's Here
Providing organization
Contra Costa County Employment and Human Services
Provides services that support and protect adults, children, families and the elderly and promote independence and self-sufficiency. The department includes Workforce Services, Children & Family Services, and Aging & Adult Services. No direct services are provided at this location. Information is available about social services and financial assistance programs, and about the appropriate office at which to make application.