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Home Health Care Complaints | California Health Facility Licensing - East Bay Office

Licenses skilled nursing facilities, ESRD, primary care clinics, surgical clinics, hospitals, immediate care facilities for the developmentally disabled and in-home health care. Center for Health Care Quality’s (CHCQ) Licensing and Certification Program is the oversight body and investigates complaints. Gives information on licensed facilities to the public. Anyone can file a complaint against a health-care facility, a patient or facility resident, a relative or friend, even a general member of the public.

Physical Address

850 Marina Bay Parkway, Building P, 1st floor, Richmond, CA 94804

Hours

Monday-Friday, 8am - 5pm

Voice

510-620-3900

Main Number

Application process

Call for information or visit website. Complaints can be submitted by phone, fax or by mail.

Fee

None for complaint.

Required documents

Valid Identification

Eligibility

None

Languages

English, Tagalong and Spanish

Service area

East Bay Counties

Agency info

California State Department of Public Health

Maintains birth, death, fetal death, still birth, marriage and divorce records in the Office of Vital Records, prepares new certificates for adoptions and changes in paternity information, licenses health care facilities, medical waste handling agencies, medical laboratories and provides other services related to public health.

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