Case/Care Management | Enhanced Care Management - Kaiser Permanente
***Online or Phone***, Oakland, CA 94612
Eligibility
Medi-Cal Kaiser plan members with highly complex needs.
Required documents
Call for information
Hours
Monday - Friday, 8:30am - 5pm
833-721-6012
Voice·
Main Number
Languages
Language line available
Application process
A member or a friend, family member, or authorized representative, can call or a member can ask their primary care provider (PCP), doctor, social worker, or other healthcare professional to refer for any of these services.
Fees
None
Service area
Contra Costa County
Provides Enhanced Care Management (ECM) services for Medi-Cal members with highly complex needs. ECM is a benefit that provides extra services to help clients get the care needed to stay healthy. Enhanced Care Management services help to coordinate clients care. A Lead Care Manager will be assigned who will work with the patient, doctors, specialists, mental health providers, and other care staff to make sure everyone is working together. Lead Care Managers can also help clients find and apply for other services in their communities which include, medically tailored meals and housing supports, help patients understand and manage medications, help with scheduling appointments, find and apply for community services and work with patients and their family to improve their health.
Last Assured
01/27/2025
What's Here
Providing organization
Kaiser Foundation Oakland Divisional Office Corporate
Administration for Kaiser Health Plan and Kaiser facilities. Kaiser Permanente is administered through eight regions, including one parent and five subordinate health plan entities, one hospital entity, and nine separate, affiliated medical groups.