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Telephone Reassurance | The Friendship Line - Institute on Aging San Francisco

3575 Geary Boulevard, San Francisco, CA 94118

Eligibility
At-risk seniors, disabled adults, family members and their advocates.
Required documents
None
Hours
24 hours daily
888-670-1360
Voice·

Main Number

415-750-5338
Fax·

Fax

800-971-0016
Voice·

Alternative Number

415-750-4111
Voice·

Administration

Languages
Limited, call for information
Application process
Contact the Friendship Line directly.
Fees
None
Offers a 24-hour toll-free accredited crisis intervention program for older and disabled adults. Provides a crisis and a warm line for routine phone calls that provide emotional support, reassurance, crisis intervention, elder abuse prevention, suicide prevention and information and referral for additional care. Trained staff and volunteers receive calls and make outgoing calls, offering an ongoing connection for many individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide. All services are free of cost.
Last Assured
05/19/2025
Providing organization
Institute on Aging San Francisco
Provides programs in health, social service, creative arts, community and professional education, and research.