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Adult Residential Facility Complaints | Community Care Licensing Division Adult/Child/Senior Care Programs

1515 Clay Street, Suite 310, MS 29-21, Oakland, CA 94612

Eligibility

Varies by license, call for information

Required documents

Call for information

Hours

Monday-Friday, 8am - 5pm
510-286-4204
Fax·

Fax

510-286-4201
Voice·

Backdoor Number

510-286-4355
Voice·

Main Number

844-538-8766
Voice·

Toll Free

Languages

English only

Application process

New licensing applicants: call for date of orientation; individuals can call to talk to the officer of the day or check website for information on facilities or to file complaint.

Fees

Varies by license, call for information

Service area

Alameda and Contra Costa Counties
Licenses adult residential and adult day programs in Alameda and Contra Costa Counties as well as child care centers, senior care residential facilities, including board and care. Provides information on licensing and responds to complaints. A list of licensed facilities by zip code or city is online at the program's website.

Last Assured

12/13/2022

Providing organization

California State Department of Social Services
Provides oversight to many social services including Children & Family Services, Child Welfare Services/Case Management System, Community Care Licensing, Continuing Care Retirement Community, Food Stamp Programs, Foster Care Ombudsman, Office of Child Abuse Prevention, Office of Deaf Access, Office of Services to the Blind, Refugee Programs Bureau, Safely Surrendered Baby Law, Welfare to Work Division.