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Consumer Product Safety Complaints | U.S. Consumer Product Safety Commission

4330 East West Highway, Bethesda, MD 20814

Eligibility

None

Required documents

None

Hours

Monday-Friday, 8am - 5:30pm EST Messages: 24 hours daily

Languages

Spanish and English

Application process

Call or visit website

Fees

None

Description

Develops and enforces standards for a variety of consumer products. The agency does not have jurisdiction over automobiles (including tires, trucks and motorcycles), car seats protecting children in on-road vehicles, foods, medicines, cosmetics, and medical devices; has authority for child-resistant packaging, dissatisfaction with business practices and certain other products; website lists contact information for these products. A consumer can file a complaint online about an unsafe product or call. Recent recalls and contact information are on website.

Providing organization

U S Consumer Product Safety Commission

Develops and enforces standards for a variety of consumer products. The agency does not have jurisdiction over automobiles (including tires, trucks and motorcycles), car seats protecting children in on-road vehicles, foods, medicines, cosmetics, and medical devices (CPSC has authority for child-resistant packaging), dissatisfaction with business practices and certain other products; website lists contact information for these products. A consumer can file a complaint online about an unsafe product or call. Recent recalls and contact information are on website.