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Utility Service Payment Assistance | LIHEAP - Community Services Bureau

1470 Civic Court, Suite 200, (Enea Court), Concord, CA 94520

Eligibility

Contra Costa resident, household size must meet gross monthly income guidelines and be considered a vulnerable population: households with individuals age 60+, with children ages 0-5 , or disabled. Including high energy cost and low-income.

Required documents

Copy of the most recent electricity bill, one month proof of income for every adult in the household, proof of applicant's legal status, copy of birth certificate for children 5 years and younger, copy of ID for household member 60 and older. Additional paperwork may be required.

Hours

Monday-Friday, 8am - 5pm website: 24 hours daily Phone messages: Tuesday - Thursday, 8am - 5pm
925-655-0960

Voice - Main Number

https://www.csbconnect.org/energy-assistance

Languages

English and Spanish

Application process

Apply online or leave a message with reason for call. Calls are returned within 48 hours. Applicants can send application by fax, email, mail, or drop off in box located outside the office. 250 applications will be processed per month. If an application if over the 250 then it will roll over to the next month for review.

Fees

None

Service area

Contra Costa County

Description

Provides assistance to low-income Contra Costa County residents who qualify with the cost of their PG&E bill, 48-hour disconnection notice, weatherization and/or energy-related home repairs. Online application portal may still show out of funds but application is available to submit. Assistance is meant to either restore or prevent disconnection therefore the maximum benefit necessary to resolve the energy crisis is $1,500. Due to influx of of applications, funds may be depleted soon and participants are encouraged to apply soon with all required documentation. 250 applications will be processed per month. If an application if over the 250 then it will roll over to the next month for review.

Providing organization

Contra Costa County Community Services Bureau

Provides early childhood education services to children and their families in Contra Costa County. Also provides assistance with home energy costs, weatherization, and funding for community based organizations to assist low-income persons through the Community Action Program.