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Case/Care Management | Enhanced Care Management - CCHP

Provides Enhanced Care Management (ECM) services for Medi-Cal members with highly complex needs. ECM is a benefit that provides extra services to help clients get the care needed to stay healthy. Qualified individuals will have their own care team, including a Lead Care Manager who will talk to client, doctors, specialists, pharmacists, case managers, social services providers and others to make sure everyone works together to get client the care needed. Lead Care Managers can also help clients find and apply for other services in their communities which include, medically tailored meals and housing supports.

Physical Address

*** PHONE ONLY ***, Martinez, CA 94553

Hours

Monday-Friday, 8am - 5pm

Voice

877-661-6230

Main Number

Application process

A member or a friend, family member, or authorized representative, can call or a member can ask their primary care provider (PCP), doctor, social worker, or other healthcare professional to refer them for any of these services.

Fee

None

Required documents

Call for information

Eligibility

Medi-Cal Contra Costa Health Plan members with highly complex needs.

Languages

Language line available

Service area

Contra Costa County

Agency info

Contra Costa Health

Administrative office for the County's Health Services, the county health department, including Alcohol and Other Drugs, Contra Costa Health Plan, Contra Costa Regional Medical Center and Health Centers, Emergency Medical Services, Environmental Health, Hazardous Materials, Mental Health, Public Health and several advisory boards and commissions.

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