Automobile Parts/Repair Complaints | Bureau of Automotive Repair - CA Department of Consumer Affairs
625 Alfred Nobel Drive, Suite A, Hercules, CA 94547
Eligibility
Required documents
Hours
Voice - Main Number
Languages
English and Spanish
Application process
Apply online or call for information.
Fees
Call for information on repairs/emissions assistance
Service area
California
Description
Operates automotive repair and smog check station licensing units and several programs related to automotive repair and vehicle emissions including the Consumer Assistance Program (CAP) which assists consumers needing Smog Check repairs to bring their vehicles into compliance with emissions standards. CAP allows qualified motorists to receive financial assistance for emissions-related repairs from the state. Eligible consumers can receive payment to retire their high-polluting vehicle. The Bureau of Automotive Repair takes complaints against auto repair shops and smoking vehicles; helps consumers to locate hard-to-find emissions parts, and offers a free auto body inspection program. Extensive information available online; see website for more information.
What's Here
Providing organization
California State Department of Consumer Affairs
Promotes and protects the interests of California consumers. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners.