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Charitable Organization Complaints | Better Business Bureau (BBB)

1000 Broadway Suite 625, Oakland, CA 94607

Eligibility

None

Required documents

None

Hours

Monday-Friday, 8:30am - 4:30pm many services available 24/7 on website

Languages

English only

Application process

By phone, mail, fax, or online.

Fees

None for services; vary for business membership

Service area

San Francisco Bay Area

Description

Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

Providing organization

Better Business Bureau BBB

Council for Better Business Bureaus across the US. Services focus on business reliability reports; dispute resolution; truth-in-advertising; consumer and business education; and charity review.