Service Cost Payment Assistance

Resource Name:Service Cost Payment Assistance | 511 Contra Costa

***CONFIDENTIAL***, Walnut Creek, CA 94597

Eligibility

You will be reimbursed for the trip home if the emergency is due to one of the following: -You or an immediate family member suffered an illness, injury, or crisis, or -Staying at work later than usual, with a supervisor’s request, causing you to miss your carpool, vanpool or last transit ride, or -Your ridesharing vehicle broke down or the driver had to leave without you, or -Your bicycle was stolen or broke down and could not be repaired at work or on the way home, or -There was a break-in, flood, fire, or other emergency at your residence, or -Your transit mode was shut down for the day.

Required documents

Copy of receipt.

Hours

Monday - Friday, 8am - 5pm

925-969-0841

Voice

Main Number

Website

https://www.511contracosta.org

Languages

English

Application process

Fees

None

Service area

Contra Costa County

Provides transportation information for travel to, through, or from Contra Costa County. Offers trip planning services for commuters and residents who would like to use public transportation including the nearest Park & Ride lot or transit center, information on carpooling and vanpooling, biking routes, what transit routes to take to travel from one location to another, and other travel information in Contra Costa County. Free or discounted student transit passes and Buy-One-Get-One-Free transit passes.

Last Assured

06/22/2026

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