Consumer Complaints | Consumer Communications Bureau - CA Department of Insurance
1901 Harrison Street, 6th Floor, Oakland, CA 94612
Eligibility
Required documents
Hours
Voice - Main Number
Languages
English and Spanish
Application process
Call or visit website for information
Fees
None
Service area
California
Description
Provides information and assistance for consumers regarding buying various types of insurance, filing complaints, reporting fraud, health issues and senior issues. Extensive information can be found online including forms and publications. Covers information on medical, automobile, residential and life insurance.
What's Here
Providing organization
California State Department of Insurance
Provides oversight of insurance company's operating within the state of California. Reviews and makes judgment about an insurance company's rating practice and will review complaints about unfair rates. May initiate a review of a company's insurance practices at the insurance company's expense. Also handles claim issues and delays in payment. Ensures that consumers are protected, regulatory process is maintained as open and equitable; and that the law is enforced fairly and impartially. Extensive information and resources available on website.