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Service Cost Payment Assistance | Emergency Broadband Benefit

***PHONE AND INTERNET ONLY***, Washington, DC 20405

Eligibility

A household is eligible if a member of the household meets one of the criteria below: Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline; Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year; Received a Federal Pell Grant during the current award year; Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.

Required documents

Call for information or apply online.

Hours

Website: 24 hours daily Phone: Monday-Friday, 8 am - 5 pm ET
833-511-0311

Voice - Main Number

https://www.GetEmergencyBroadband.org

Languages

English

Application process

Contact your preferred participating broadband provider, apply online, or call for a mail-in application.

Fees

None

Description

Provides assistance to afford internet service. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. Program is limited to one monthly service discount and one device discount per household. After December 31, 2021, modifications to the existing EBB program will take effect.

Providing organization

U S General Services Administration

Provides oversight to Federal property that Federal agencies need, from buildings to supplies and provides travel and transportation services, manage the federal motor vehicle fleet, oversee telecommuting centers and federal child care centers, preserve historic buildings, manage a fine arts program, and develop, advocate, and evaluate government wide policy.