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Utility Service Complaints | California Public Utilities Commission (CPUC)

Report

Resource Name:Utility Service Complaints | California Public Utilities Commission (CPUC)

address

505 Van Ness Avenue, San Francisco, CA 94102

Eligibility

For utility bill complaints, must have attempted to resolve issues first with utility company

Required documents

Copy of utility bill

Hours

Monday-Friday, 8:30am - 4:30pm
415-703-1758

Fax

·

Fax

415-703-2782

Voice

·

Main Number

800-848-5580

Voice

·

Toll Free

800-649-7570

Voice

·

Backdoor Number

Languages

English, Spanish, Cantonese, Mandarin

Application process

Call for information

Fees

None

Service area

California
Regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The Consumer Affairs Branch can help individuals with your telecommunications, energy, and water questions, complaints and concerns.

Last Assured

09/04/2024

Providing organization

California Public Utilities Commission CPUC
Regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The Consumer Affairs Branch (CAB) can help individuals with your telecommunications, energy, and water questions and concerns.