Utility Service Complaints | California Public Utilities Commission (CPUC)
505 Van Ness Avenue, San Francisco, CA 94102
Eligibility
For utility bill complaints, must have attempted to resolve issues first with utility company
Required documents
Copy of utility bill
Hours
Monday-Friday, 8:30am - 4:30pm
800-848-5580
Voice·
Toll Free
800-649-7570
Voice·
Backdoor Number
415-703-2782
Voice·
Main Number
415-703-1758
Fax·
Fax
Websitehttps://www.cpuc.ca.gov
Languages
English, Spanish, Cantonese, Mandarin
Application process
Call for information
Fees
None
Service area
California
Regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The Consumer Affairs Branch can help individuals with your telecommunications, energy, and water questions, complaints and concerns.
Last Assured
09/04/2024
What's Here
Providing organization
California Public Utilities Commission CPUC
Regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The Consumer Affairs Branch (CAB) can help individuals with your telecommunications, energy, and water questions and concerns.