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Provides free consulting services for individuals with physical or intellectual limitations that affect employment. Services include one-on-one consultation about job accommodation ideas, requesting and negotiating accommodations, and rights under the Americans with Disabilities Act (ADA) and related laws. Although JAN does not help individuals find employment, JAN does provide information for job seekers. Provides free consulting services for employers on of job accommodations, including the accommodation process, accommodation ideas, product vendors, referral to other resources, and ADA compliance assistance. Website has extensive information on job accommodation.

Receives, investigates and resolves wage claims on behalf of workers who file claims for nonpayment of wages, overtime, or vacation pay. Investigates discrimination and public works complaints, and enforces labor law statutes and Industrial Welfare Commission orders.