Provides free legal services to low-income individuals of Native American Indian ancestry including benefits available to them as Native Americans, issues involving tribal membership, or other legal issues dealing with Indian law.

Provides legal and other advocacy assistance to people with disabilities including information and referral to other sources of assistance, peer and self-advocacy services, representation in administrative and judicial proceedings, investigation of abuse and neglect, legislative advocacy; and training. Legal assistance must be directly related to the individual's disability. Website contains extensive information.

Licenses adult residential and adult day programs in SF Bay Area as well as child care centers including in-home centers, senior care residential facilities and board and care. Provides information on licensing and responds to complaints. A list of licensed facilities by zip code or city is online at the program's website.

Answer's a 24-hour consumer hotline that provides support for California's investor-owned energy customers who need assistance identifying support programs to lower utility bills, or guidance on identifying assistance programs that help with outstanding balances. Help's customers who are facing issues with their utility company and need support in their advocacy to resolve issues related to their utility service. Works at the intersection of regulatory and legislative policy ensuring that customers of California's major investor-owned utilities receive quality affordable energy, phone and broadband. Agency does not provide direct financial assistance.

Trains and educates people with disabilities and parents of children with disabilities about their rights under state and federal disability rights laws so they can use the laws as tools to challenge exclusion and discrimination, and advocate effectively for full participation in the lives of their communities. Provides legal advocacy including representing clients in high impact litigation cas laws. Serves as co-counsel and prepare amicus curiae briefs on behalf of parties that include disability community representatives and members of Congress in disability rights cases heard by the U.S. Supreme Court and an impact on decision making process.

Provides help with problems such as minimum wage and overtime violations, failure to pay for work performed, or refusal to grant meal and rest breaks. Also provides counsel to clients regarding workplace discrimination based upon race, national origin, gender, pregnancy, disability, language proficiency and immigration status, and offers information regarding unemployment compensation filings and appeals. People in need of assistance may call to make an appointment. Some in person and virtual appointments available.

Provides domestic violence intervention which consists of crisis and peer counseling, risk assessment, safety planning, domestic violence education, court accompaniment, legal advocacy and referrals, peer support groups and other related support resources for the clients and their family. STAND! has offices in Central, East and West counties, as well as services and shelters at confidential locations. Volunteers are used extensively.

Provides general information to consumers about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with time-sensitive disability-related issues that need to be addressed in "real time."

Provides public library services at 26 branches including a diverse selection of lendable materials including, books, eBooks, eAudiobooks, and DVD's. Branch libraries offer a variety of programs that encourage literacy for all ages, celebrate the arts & culture, feature local and nationally recognized authors and other speakers and performers. Other free programs and events include STEM (science-technology-engineering-art-math), performers, crafts, reading with dogs, movies, homework help, book clubs and games. Provides free access to ABCMouse, Rosetta Stone, Ancestry, Flipster, LinkedIn Learning and many more. Call or check website for locations, hours, and upcoming events. Provides senior legal services workshops as well.

Advocates for abused and neglected children currently involved in the Juvenile Court process by providing these children with advocacy services. Services are provided by trained volunteers who are appointed by the Court.

Offers advice, guidance, and referrals so that low-income immigrants and their families can better understand their constitutional rights and navigating legal processes. Engages in lawsuits that defend the fundamental and constitutional rights of all Americans, policy analysis and advocacy as well as strategic communications. Has limited capacity to take on legal cases.

Provides basic information about laws and policies that affect transgender people across many areas, including employment, health care, housing, civil rights, immigration, prisoners’ rights, and identity document changes. TLC cannot provide any individualized legal advice or legal representation, or take on cases through the Legal Information Helpline.

Offers ADA regulations, technical assistance materials and publications are available in standard print as well as in alternate formats for people with disabilities. Provides ADA information line to answer questions and offer technical assistance to the public.

Provides a variety of services and programs for those age 50+ and a hot noon meal for seniors 60+. Classes offered include: belly dance, hula dancing, tai chi, and bingo. Serves as a cooling center during summer heat wave. Provides occasional Senior Legal Services webinars.

Licenses Home Care Organizations including processing applications, receiving and responding to complaints and conducting unannounced visits to ensure compliance. HCSB is also responsible for the Home Care Aide application process and maintenance of the Home Care Aide Registry.

Provides adoption referral service for those who need to place or want to adopt a dog and/or a cat. Spay/Neuter Assistance Program (SNAP), provides low-cost veterinary clinic referrals, pet-friendly rentals list. Offers advice and referrals to low-cost veterinarians. Offers low-income families with supplementary pet food. CCHS does not handle lost/found animals, pick up stray animals or investigate cases of abuse & neglect.

Serves as a cooling center during summer heat wave. Center also offers occasional Senior Legal Services workshops. Clients must call to confirm open hours.

Licenses skilled nursing facilities, ESRD, primary care clinics, surgical clinics, hospitals, immediate care facilities for the developmentally disabled and in-home health care. Center for Health Care Quality’s (CHCQ) Licensing and Certification Program is the oversight body and investigates complaints. Gives information on licensed facilities to the public. Anyone can file a complaint against a health-care facility, a patient or facility resident, a relative or friend, even a general member of the public.

Supports families of individuals with mental illnesses, educates families and the public about mental illness, advocates for improved treatment and treatment facilities, fight stigma and discrimination, supports legislation that helps those with neurobiological brain disorders, improves private and public sector policies, increases outreach to people with mental illnesses and their families. Refers clients to local support groups provided through other organizations or local churches.

Supports families of individuals with mental illnesses, educates families and the public about mental illness, advocates for improved treatment and treatment facilities, fight stigma and discrimination, supports legislation that helps those with neurobiological brain disorders, improves private and public sector policies, increases outreach to people with mental illnesses and their families. Refers clients to local support groups provided through other organizations or local churches.

Protect the people of California from unlawful discrimination in employment, housing and public accommodations (businesses) and from hate violence and human trafficking in accordance with the Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, and Ralph Civil Rights Act. The employment antidiscrimination provisions of the FEHA apply to public and private employers, labor organizations and employment agencies. “Housing providers” includes public and private owners, real estate agents and brokers, banks, mortgage companies, and financial institutions.

Provides general information on developmental disabilities, systemic advocacy for people with mental retardation, cerebral palsy, autism, epilepsy, and conditions similar to mental retardation. Also conducts Quality Assessments for clients of the East Bay Regional Center, supports People First organizations and provides public education and information. Assists local councils on developmental disabilities in planning, coordinating, monitoring, advocacy, and evaluating services for individuals with developmental disabilities and their families to enhance independence, productivity and inclusion.

Provides free legal services for Contra Costa seniors age 60+ including advice, counsel and representation in civil legal matters, such as: elder abuse, consumer matters, housing, income maintenance as well as advance health care directives and durable power of attorney. Special Free Wills Clinic and Consult-an-Attorney Programs conducted at selected Senior Centers throughout the County; Pro Bono Program conducted to assist in placing eligible clients with private attorneys where possible. Contra Costa Senior Legal Services does not provide assistance in Criminal Law, Family Law (with the exception of elder abuse), Immigration Law, Personal Injury, Probate or Tax matters. Provides legal information and provides presentations to community groups Advance Health Care Directives, Powers of Attorney, and Prevention of Elder Abuse.

Provides information, referrals, assistance, understanding and hope to persons of all ages with disabilities as well as elderly individuals for the purpose of helping them to live as independently as possible. Services include: advocacy, benefits assistance, housing assistance, employment services, peer counseling services, assistance with independent educational planning (IEPs for school-aged youth), life skills, ADA information, public & businesses education. Referrals and resources are provided for: assistive technology, agencies serving the disabled, transportation, and youth programs. Advocacy services to increase access to services, benefits, and other social services and advising clients regarding their rights. Housing referral services assist clients by maintaining a registry of accessible, adaptable, affordable apartments and houses. Peer counseling is available to disabled individuals, their families, and friends. In depth individual skills development can be provided within the peer-counseling group or on a one-to-one basis. A small lending library of equipment is available.

Provides a variety of services for the deaf and hard of hearing including legal resources, education, advocacy, interpreter program, assists with relay programming, assistive devices, captioning programs, and more related to deafness from infants to seniors. Website contains extensive information and resources. Administers the Captioned Media Program.