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Provides advocacy and community education for individuals in long-term care facilities including assisted living, skilled nursing, board and care. Provides information by phone or on website on for individual skilled nursing facilities by specific types of care, Medi-Cal information, estate planning and referrals to elder care lawyers; also provides extensive information on choosing a facility, assessment tools, etc.

Contra Costa Crisis Center

Provides Ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.

Contra Costa Crisis Center