Provides timely and appropriate mental and behavioral health crisis services to children, teens, and adults—anyone, anywhere, at anytime in the county. Team members triage crisis calls, provide care over the phone, provide field-based in person crisis intervention, connect people in crisis and their families to services and peer support, and provide follow up care. A3 provides de-escalation, crisis assessment, 5150 psychiatric evaluation, and linkage support to individuals with co-occurring substance use and behavioral health issues.

Offers a coordinated statewide, regional, and county-level system designed to provide collaborative and timely state-level phone-based response and county-level in-home, in-person mobile response during situations of instability, to preserve the relationship of the caregiver and the child or youth. Service includes a toll-free hotline available 24 hours a day, 7 days a week staffed with counselors trained in conflict resolution and de-escalation techniques for children and youth impacted by trauma. County Mobile Response System and Stabilization Teams also available 24 hours a day, 7 days a week. In-home de-escalation, stabilization, conflict resolution, and support services and resources. Ongoing support services beyond the initial mobile response.

Dispatch collaborates with Felton Institute and refers to Angelo Quinto Community Response Team (Antioch mobile response team also known as the purple team). Mobile response team provides crisis intervention and prevention, services for individuals experiencing a mental health crisis. Offers safety planning to prevent and reduce future crisis.

Provides emergency psychiatric evaluation/treatment to people who present an imminent danger to self, others, grave disability or mental health crisis. Psychiatric emergency facility provides very short-term treatment and observation to individuals with acute behavioral health concerns.