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Home Health Care Complaints | California Health Facility Licensing - East Bay Office

Licenses skilled nursing facilities, ESRD, primary care clinics, surgical clinics, hospitals, immediate care facilities for the developmentally disabled and in-home health care. Center for Health Care Quality’s (CHCQ) Licensing and Certification Program is the oversight body and investigates complaints. Gives information on licensed facilities to the public. Anyone can file a complaint against a health-care facility, a patient or facility resident, a relative or friend, even a general member of the public.

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Home Health Care Complaints | Home Care Services Bureau - CA Dept of Social Services

Licenses Home Care Organizations including processing applications, receiving and responding to complaints and conducting unannounced visits to ensure compliance. HCSB is also responsible for the Home Care Aide application process and maintenance of the Home Care Aide Registry.

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