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Answer's a 24-hour consumer hotline that provides support for California's investor-owned energy customers who need assistance identifying support programs to lower utility bills, or guidance on identifying assistance programs that help with outstanding balances. Help's customers who are facing issues with their utility company and need support in their advocacy to resolve issues related to their utility service. Works at the intersection of regulatory and legislative policy ensuring that customers of California's major investor-owned utilities receive quality affordable energy, phone and broadband. Agency does not provide direct financial assistance.

Offers advice, guidance, and referrals so that low-income immigrants and their families can better understand their constitutional rights and navigating legal processes. Engages in lawsuits that defend the fundamental and constitutional rights of all Americans, policy analysis and advocacy as well as strategic communications. Has limited capacity to take on legal cases.

Answer's a 24-hour consumer hotline that provides support for California's investor-owned energy customers who need assistance identifying support programs to lower utility bills, or guidance on identifying assistance programs that help with outstanding balances. Help's customers who are facing issues with their utility company and need support in their advocacy to resolve issues related to their utility service. Works at the intersection of regulatory and legislative policy ensuring that customers of California's major investor-owned utilities receive quality affordable energy, phone and broadband. Agency does not provide direct financial assistance.

Provides legal and other advocacy assistance to people with disabilities including information and referral to other sources of assistance, peer and self-advocacy services, representation in administrative and judicial proceedings, investigation of abuse and neglect, legislative advocacy; and training. Legal assistance must be directly related to the individual's disability. Website contains extensive information.

Provides adoption referral service for those who need to place or want to adopt a dog and/or a cat. Spay/Neuter Assistance Program (SNAP), provides low-cost veterinary clinic referrals, pet-friendly rentals list. Offers advice and referrals to low-cost veterinarians. Offers low-income families with supplementary pet food. CCHS does not handle lost/found animals, pick up stray animals or investigate cases of abuse & neglect.

Provides free legal services to low-income individuals of Native American Indian ancestry including benefits available to them as Native Americans, issues involving tribal membership, or other legal issues dealing with Indian law.

Works to improve and expand services to people with developmental disabilities and their families. Major Council activities include: identifying unmet needs and gaps in services, and working to develop services to meet these needs, providing opportunities for coordination of efforts and services, providing information about community resources and making referrals to appropriate agencies, identifying priorities, offering consultation, technical assistance, and training to agencies, professionals, parents, and the general public, liaison with legislative and governmental entities, publishing bulletins, newsletters, informational & education materials; and serving as an advocate for persons with developmental disabilities and their families.

Provides free legal services for Contra Costa seniors age 60+ including advice, counsel and representation in civil legal matters, such as: elder abuse, consumer matters, housing, income maintenance as well as advance health care directives and durable power of attorney. Special Free Wills Clinic and Consult-an-Attorney Programs conducted at selected Senior Centers throughout the County; Pro Bono Program conducted to assist in placing eligible clients with private attorneys where possible. Contra Costa Senior Legal Services does not provide assistance in Criminal Law, Family Law (with the exception of elder abuse), Immigration Law, Personal Injury, Probate or Tax matters. Provides legal information and provides presentations to community groups Advance Health Care Directives, Powers of Attorney, and Prevention of Elder Abuse.

Supports families of individuals with mental illnesses, educates families and the public about mental illness, advocates for improved treatment and treatment facilities, fight stigma and discrimination, supports legislation that helps those with neurobiological brain disorders, improves private and public sector policies, increases outreach to people with mental illnesses and their families. Refers clients to local support groups provided through other organizations or local churches.

Provides advocacy for people with psychiatric and neurological disabilities who are being denied Social Security benefits. Offers education and public awareness to help erase the stigma of psychiatric disabilities by producing training videos, seminars, and workshops. Primarily focuses on advocacy for SSI, Social Security Disability, and disability work incentive programs hearings and appeals.

Works with county mental health as a bridge between the system and explaining to families who are dealing with a family member 18+ and dealing with behavioral health issues. Services include assisting families in navigating the mental health system, answers questions regarding SSI and SSDI problems, benefits questions, rehabilitation programs, day programs, county housing resources, out of the county placements, and medication issues. Therapy and psychiatrist referrals in both the private and public systems. Meets with families within the county mental health system of care.

Provides information, referrals, assistance, understanding and hope to persons of all ages with disabilities as well as elderly individuals for the purpose of helping them to live as independently as possible. Services include: advocacy, benefits assistance, housing assistance, employment services, peer counseling services, assistance with independent educational planning (IEPs for school-aged youth), life skills, ADA information, public & businesses education. Referrals and resources are provided for: assistive technology, agencies serving the disabled, transportation, and youth programs. Advocacy services to increase access to services, benefits, and other social services and advising clients regarding their rights. Housing referral services assist clients by maintaining a registry of accessible, adaptable, affordable apartments and houses. Peer counseling is available to disabled individuals, their families, and friends. In depth individual skills development can be provided within the peer-counseling group or on a one-to-one basis. A small lending library of equipment is available.

Provides counseling and case management, employment and training, housing, and legal assistance to homeless and low-income veterans annually in the Bay Area. Also provides advocacy and public education on veteran's issues.

Provides help with problems such as minimum wage and overtime violations, failure to pay for work performed, or refusal to grant meal and rest breaks. Also provides counsel to clients regarding workplace discrimination based upon race, national origin, gender, pregnancy, disability, language proficiency and immigration status, and offers information regarding unemployment compensation filings and appeals. People in need of assistance may call to make an appointment. Some in person and virtual appointments available.

Advocates for abused and neglected children currently involved in the Juvenile Court process by providing these children with advocacy services. Services are provided by trained volunteers who are appointed by the Court.

Provides domestic violence intervention which consists of crisis and peer counseling, risk assessment, safety planning, domestic violence education, court accompaniment, legal advocacy and referrals, peer support groups and other related support resources for the clients and their family. STAND! has offices in Central, East and West counties, as well as services and shelters at confidential locations. Volunteers are used extensively.

Provides general information on developmental disabilities, systemic advocacy for people with mental retardation, cerebral palsy, autism, epilepsy, and conditions similar to mental retardation. Also conducts Quality Assessments for clients of the East Bay Regional Center, supports People First organizations and provides public education and information. Assists local councils on developmental disabilities in planning, coordinating, monitoring, advocacy, and evaluating services for individuals with developmental disabilities and their families to enhance independence, productivity and inclusion.

Provides a variety of services for the deaf and hard of hearing including legal resources, education, advocacy, interpreter program, assists with relay programming, assistive devices, captioning programs, and more related to deafness from infants to seniors. Website contains extensive information and resources. Administers the Captioned Media Program.

Provides sanctuary, support, protection, and advocacy to low-income and indigent refugees and immigrants including a variety of low cost or free legal services and educating assisting low-income, indigent refugees to advocate for their own rights.

Provides bilingual services that support mental health, developmental disabilities, substance use recovery, housing, employment, and reentry programs. Additionally they assist individuals and families with counseling, job training, peer support, and community engagement.

Provides information, referrals, assistance, understanding and hope to persons of all ages with disabilities as well as elderly individuals for the purpose of helping them to live as independently as possible. Services include: advocacy, benefits assistance, housing assistance, employment services, peer counseling services, assistance with independent educational planning (IEPs for school-aged youth), life skills, ADA information, public & businesses education. Referrals and resources are provided for: assistive technology, agencies serving the disabled, transportation, and youth programs. Advocacy services to increase access to services, benefits, and other social services and advising clients regarding their rights. Housing referral services assist clients by maintaining a registry of accessible, adaptable, affordable apartments and houses. Peer counseling is available to disabled individuals, their families, and friends. In depth individual skills development can be provided within the peer-counseling group or on a one-to-one basis. A small lending library of equipment is available.

Provides community with Immigration Rapid Response hotline information for various counties and advocates/provides education on what to do in the event of an immigration arrest.