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Provides information and assistance for consumers regarding buying various types of insurance, filing complaints, reporting fraud, health issues and senior issues. Extensive information can be found online including forms and publications. Covers information on medical, automobile, residential and life insurance.

Contra Costa Crisis Center

Protects the public from economic loss and distress by actively investigating and arresting those who commit insurance fraud. The Fraud Division acts as the primary law enforcement agency in California for investigating different types of suspected fraudulent Insurance claims including medical, automobile, life and property insurance. Provides a method for consumers to report suspected insurance fraud. It is important to know that notification of insurance fraud may be made anonymously. Consumer Request for Assistance form is available on the website.

Contra Costa Crisis Center

Provides licenses and regulates contractors in 43 license classifications, investigates complaints against contractors, works to eliminate the number of unlicensed contractors working in California and educates the public on how to hire a contractor. Consumers can call or check web site (www.cslb.ca.gov) for a contractor's license information.

Contra Costa Crisis Center

Licenses Home Care Organizations including processing applications, receiving and responding to complaints and conducting unannounced visits to ensure compliance. HCSB is also responsible for the Home Care Aide application process and maintenance of the Home Care Aide Registry.

Contra Costa Crisis Center

Licenses adult residential and adult day programs in SF Bay Area as well as child care centers including in-home centers, senior care residential facilities and board and care. Provides information on licensing and responds to complaints. A list of licensed facilities by zip code or city is online at the program's website.

Contra Costa Crisis Center

Due to the current pandemic, building is closed. Service available by phone or mail. Provides services - many of them mandated by law - that protect the public and assist attorneys in meeting their professional obligations including operating the Complaints Against Attorneys line and Lawyer Referral Services Program (provides online listing of certified specialist lawyers). Website has extensive information

Contra Costa Crisis Center

Provides licenses and regulates contractors in 43 license classifications, investigates complaints against contractors, works to eliminate the number of unlicensed contractors working in California and educates the public on how to hire a contractor. Consumers can call or check web site (www.cslb.ca.gov) for a contractor's license information.

Contra Costa Crisis Center

Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

Contra Costa Crisis Center

Develops and enforces standards for a variety of consumer products. The agency does not have jurisdiction over automobiles (including tires, trucks and motorcycles), car seats protecting children in on-road vehicles, foods, medicines, cosmetics, and medical devices (CPSC has authority for child-resistant packaging), dissatisfaction with business practices and certain other products; website lists contact information for these products. A consumer can file a complaint online about an unsafe product or call. Recent recalls and contact information are on website.

Contra Costa Crisis Center

Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

Contra Costa Crisis Center

Educates, empowers, and motivates people navigating behavioral health services to engage in their own individual wellness, recovery, and resiliency and become active in the community. Facilitates SPIRIT program which trains people with lived experience of behavioral health challenges (peers) and family members who have navigated services in support of their loved ones necessary skills to become peer support specialists in the system of care. It has both a classroom and an on-the-job internship component, and students receive nine hours of credit through Contra Costa College.

Contra Costa Crisis Center

Provides free, non-legal advice and referrals on a wide range of issues, complaint referrals, provides consumer resources/publications (online and by mail) in multiple languages, advocates for consumers in the media and before lawmakers, and provides current comparisons of credit cards, bank accounts and long distance services. Website has extensive information.

Contra Costa Crisis Center

Ensures that all construction or remodeling of food and recreational health facilities (including swimming pools, spas, spray parks and water parks) conform with health, safety and sanitation requirements. Environmental Health Division regularly inspects all retail food facilities (businesses or organizations that sell or give away food) to ensure that they meet safety and cleanliness regulations. Inspections can occur at any time. Receives and investigates consumer complaints regarding a suspected foodborne / waterborne illness within restaurants and other food facilities. Projects that require plan review include; new construction or remodeling of a food facility or recreational health facility, replacement or installation of hood or equipment, replacement or installation of floors/walls/ceilings, modifications to sumps, plumbing or equipment in swimming pool/spa facilities Website has requirements and information on all types of facilities, fee schedule and types of deposits.

Contra Costa Crisis Center

Answer's a 24-hour consumer hotline that provides support for California's investor-owned energy customers who need assistance identifying support programs to lower utility bills, or guidance on identifying assistance programs that help with outstanding balances. Help's customers who are facing issues with their utility company and need support in their advocacy to resolve issues related to their utility service. Works at the intersection of regulatory and legislative policy ensuring that customers of California's major investor-owned utilities receive quality affordable energy, phone and broadband. Agency does not provide direct financial assistance.

Contra Costa Crisis Center

Provides information and assistance for consumers regarding buying various types of insurance, filing complaints, reporting fraud, health issues and senior issues. Extensive information can be found online including forms and publications. Covers information on medical, automobile, residential and life insurance.

Contra Costa Crisis Center

Operates automotive repair and smog check station licensing units and several programs related to automotive repair and vehicle emissions including the Consumer Assistance Program (CAP) which assists consumers needing Smog Check repairs to bring their vehicles into compliance with emissions standards. CAP allows qualified motorists to receive financial assistance for emissions-related repairs from the state. Eligible consumers can receive payment to retire their high-polluting vehicle. The Bureau of Automotive Repair takes complaints against auto repair shops and smoking vehicles; helps consumers to locate hard-to-find emissions parts, and offers a free auto body inspection program. Extensive information available online; see website for more information.

Contra Costa Crisis Center

Licenses adult residential and adult day programs in SF Bay Area as well as child care centers including in-home centers, senior care residential facilities and board and care. Provides information on licensing and responds to complaints. A list of licensed facilities by zip code or city is online at the program's website.

Contra Costa Crisis Center

Provides information for individuals to report welfare fraud as well as most public assistance programs administered by each county's department of human/social services.

Contra Costa Crisis Center

Provides information and assistance for consumers regarding buying various types of insurance, filing complaints, reporting fraud, health issues and senior issues. Extensive information can be found online including forms and publications. Covers information on medical, automobile, residential and life insurance.

Contra Costa Crisis Center

Provides information on how the Medi-Cal Mental Health Managed Care system works, explains an individual's rights and choices, helps solve problems with getting needed services, assists in communication between parties to help resolve disagreements, requests information on an individual's behalf, and refers individuals to others who may be of assistance.

Contra Costa Crisis Center

Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

Contra Costa Crisis Center

Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

Contra Costa Crisis Center

Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

Contra Costa Crisis Center

Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

Contra Costa Crisis Center

Licenses adult residential and adult day programs in SF Bay Area as well as child care centers including in-home centers, senior care residential facilities and board and care. Provides information on licensing and responds to complaints. A list of licensed facilities by zip code or city is online at the program's website.

Contra Costa Crisis Center